What Data We Collect
okygames collects personal data you provide during registration, KYC verification, and platform use — including your name, contact details, payment information, and gaming activity records.
Data Privacy
okygames Privacy Policy — How We Handle Your Personal Data
Your personal information matters. This Privacy Policy explains exactly what data okygames collects from Filipino players, why it is collected, how it is used, who it may be shared with, and what rights you have under Philippine law. No corporate doublespeak — just a clear explanation of what happens to your data.
What this policy covers
Six Things the okygames Privacy Policy Addresses
Here is a quick overview of the six main areas this Privacy Policy covers. Each is explained fully in the sections below. Reading the full policy is recommended before registering your okygames account.
Why We Collect It
Data collected by okygames is used to operate your account, process payments, comply with legal and regulatory requirements, detect fraud, and support responsible gaming monitoring — not for unrelated commercial purposes.
Who We Share Data With
okygames shares your data only with third parties who are necessary to deliver the service — payment processors, identity verification providers, and where required by Philippine law and regulation. Your data is never sold.
How Long We Keep It
Data is retained by okygames for as long as your account is active and for the legally required period following account closure — typically five years for financial transaction records under Philippine regulations.
How We Protect It
okygames uses encryption, access controls, secure data hosting, and staff data handling policies to protect the personal information of every Filipino player on the platform from unauthorised access or disclosure.
Your Rights as a Data Subject
Under the Data Privacy Act of 2012, Filipino players have specific rights over their personal data held by okygames — including the right to access, correct, and request deletion of information, subject to legal retention requirements.
1. Introduction
This Privacy Policy describes how okygames ("we", "us", "the Platform") collects, uses, stores, discloses, and protects the personal data of players and visitors to the okygames website and platform. It applies to all registered users of okygames and to anyone who browses or interacts with our platform, whether or not they have a registered account.
okygames operates within the Republic of the Philippines and is committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This Privacy Policy is written in plain English so that every Filipino player can understand what it says without needing a legal background.
By registering an account on okygames or continuing to use the platform after this policy is updated, you acknowledge that you have read and understood how your personal data is handled. If you do not agree with any part of this policy, please contact us before continuing to use the platform.
Important: okygames does not sell, rent, or trade your personal data to third-party marketers. Data is collected and used solely to operate the platform, fulfil legal obligations, and keep your account safe. That is it.
2. Personal Data We Collect
2.1 Registration Data
When you create an okygames account, we collect the personal information required to open and verify your account. This includes your full legal name, date of birth, residential address in the Philippines, email address, mobile number, and your chosen username. This data is collected directly from you at registration and is required to create an active account.
2.2 Identity Verification (KYC) Data
As required by applicable Philippine regulations and to prevent identity fraud, okygames collects and processes KYC (Know Your Customer) documents. These may include a copy of a government-issued photo ID (such as a Philippine passport, driver's licence, PhilSys ID, or UMID), proof of address, and in some cases a selfie or liveness check. This data is processed by okygames and its identity verification service providers.
2.3 Payment and Transaction Data
To process deposits and withdrawals, okygames collects payment-related data. This includes the payment method used (e.g. GCash number, Maya account, bank account details), transaction reference numbers, amounts, timestamps, and the outcome of each transaction. Full card numbers and e-wallet PINs are never stored by okygames — payment processing is handled by PCI-compliant payment providers.
2.4 Gaming Activity Data
okygames records details of your gaming and betting activity on the platform. This includes games played, bets placed, stakes, results, session durations, and in-play actions. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting where required.
2.5 Device and Technical Data
When you access okygames, we automatically collect certain technical data about your device and connection. This includes your IP address, device type, operating system, browser type and version, screen resolution, and session timestamps. This data is used for security monitoring, fraud detection, and platform optimisation — not for targeted advertising.
2.6 Communication Data
If you contact okygames support via email or any other channel, we retain records of those communications including the content of your messages and our responses. This is for quality assurance, dispute resolution, and to maintain an accurate record of your account history.
2.7 Cookies and Tracking Technologies
okygames uses cookies and similar technologies to maintain session state (keeping you logged in during a session), remember your preferences, and monitor platform performance. Essential cookies are required for the platform to function. Non-essential cookies may be managed through your browser settings. We do not use third-party advertising cookies that track you across other websites.
3. Why We Collect and Use Your Data
okygames collects personal data for specific, legitimate purposes. We do not collect data speculatively or beyond what is needed for the purposes described here. The table below summarises the lawful bases for each primary use of your personal data at okygames.
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Account creation and management | Registration data, KYC documents | Contractual necessity |
| Processing deposits and withdrawals | Payment and transaction data | Contractual necessity |
| Identity verification and fraud prevention | KYC documents, device data, IP address | Legal obligation & legitimate interest |
| Responsible gaming monitoring | Gaming activity, session data | Legal obligation & legitimate interest |
| Regulatory reporting | Transaction data, identity data | Legal obligation |
| Customer support and dispute resolution | Communication data, account history | Contractual necessity & legitimate interest |
| Platform security and abuse prevention | Device data, session data, IP address | Legitimate interest |
| Service improvement and analytics | Aggregated, anonymised usage data | Legitimate interest |
Note: okygames does not use your personal data for behavioural advertising, third-party marketing, or any purpose outside those listed above. Your gaming preferences and activity are not shared with advertisers.
4. Who We Share Your Data With
okygames shares your personal data only where necessary to deliver the platform's services or to comply with legal requirements. All third parties who receive your data are required to handle it securely and in accordance with applicable Philippine privacy law. We do not sell your data to anyone.
4.1 Payment Processors
To process GCash, Maya, bank transfer, and card payments, okygames shares the minimum necessary payment-related data with payment processing partners. These partners process transactions on our behalf and are bound by their own privacy and security obligations, including PCI-DSS compliance where applicable.
4.2 Identity Verification Providers
okygames uses specialist identity verification service providers to process KYC documents. These providers receive the identity data you submit for verification, perform checks against relevant databases, and return a verification result to okygames. They do not retain your data beyond the period required for the verification process.
4.3 Regulatory and Law Enforcement Bodies
Where required by Philippine law, regulation, or a valid legal order, okygames may be required to disclose certain player data to regulatory bodies, law enforcement agencies, or courts of competent jurisdiction. okygames will notify affected players of such disclosures unless prohibited from doing so by the applicable legal requirement.
4.4 Technology and Infrastructure Providers
okygames uses third-party hosting, security, and technology infrastructure providers to run the platform. These providers may process personal data as part of delivering their services to us. All such providers are contractually bound to process data only on okygames's instructions and to maintain appropriate security measures.
4.5 No Sale of Data
okygames does not and will not sell, rent, lease, or otherwise transfer your personal data to third parties for their own marketing, advertising, or commercial purposes. Any sharing of data is strictly limited to the operational and legal purposes described in this section.
5. Data Retention
okygames retains your personal data for as long as your account is active and for the legally required period after your account is closed. The retention periods applied by okygames are as follows:
- Account and identity data: retained for the duration of your account and for five years following permanent account closure, in line with Philippine financial record-keeping requirements.
- Transaction and payment records: retained for five years from the date of the transaction, as required under applicable financial regulations.
- Gaming activity records: retained for three years from the date of activity, used for dispute resolution and responsible gaming review purposes.
- Communication records: retained for three years from the date of the communication, for customer service and dispute resolution purposes.
- Technical and device data: retained for up to 12 months for security and fraud monitoring purposes, after which it is deleted or anonymised.
Once the applicable retention period has elapsed, okygames will securely delete or irreversibly anonymise the relevant data. Requests for earlier deletion are addressed under the data subject rights described in Section 7.
6. How We Protect Your Data
okygames implements a range of technical and organisational security measures to protect the personal data of Filipino players from unauthorised access, disclosure, alteration, or destruction. No system is completely immune to security risks, but okygames takes reasonable and proportionate steps to maintain the security of your information.
6.1 Encryption
All data transmitted between your device and the okygames platform is encrypted using industry-standard TLS (Transport Layer Security). Personal data stored in okygames's systems is encrypted at rest using established encryption protocols.
6.2 Access Controls
Access to personal data within okygames's systems is restricted on a need-to-know basis. Staff members are granted access only to the data required to perform their specific role. Access privileges are reviewed regularly and revoked promptly when no longer required.
6.3 Security Monitoring
okygames monitors its platform for suspicious activity, unusual access patterns, and potential security incidents. Automated and manual monitoring processes are in place to detect and respond to security events in a timely manner.
6.4 Data Breach Response
In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, okygames will notify the National Privacy Commission (NPC) and affected individuals within the timelines prescribed by the Data Privacy Act of 2012 and its implementing regulations. Notifications will include the nature of the breach, the data affected, and the steps being taken to address it.
Your role in security: okygames's security measures work best when you protect your own account credentials. Use a strong, unique password for okygames, do not share it with anyone, and contact support@okygames.com immediately if you suspect your account has been accessed without your permission.
7. Your Rights as a Data Subject
Under the Data Privacy Act of 2012, Filipino players whose personal data is processed by okygames have the following rights. You may exercise these rights by contacting support@okygames.com with the subject line "Data Subject Rights Request" and your registered email address.
Your data rights
Data Subject Rights Available to okygames Players
These rights are provided under the Data Privacy Act of 2012 (RA 10173). okygames will respond to verified rights requests within 15 business days.
Right to Access
You have the right to request a copy of the personal data okygames holds about you, along with information about how it is being used and who it has been shared with.
Right to Rectification
If any personal data okygames holds about you is inaccurate or incomplete, you have the right to request correction. Corrections to identity and KYC data may require supporting documentation.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent. This right is subject to legal retention obligations that may require okygames to keep certain records.
Right to Object
You have the right to object to the processing of your personal data by okygames where that processing is based on legitimate interest, unless okygames can demonstrate compelling grounds that override your interests.
Right to Block or Restrict
You may request that okygames restrict the processing of your data in certain circumstances — for example while the accuracy of the data is being disputed or a deletion request is being assessed.
Right to File a Complaint
If you believe okygames has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.
Data lifecycle
How Your Data Moves Through okygames
From the moment you register to long after your account closes, here is the journey your personal data takes within the okygames platform — and the controls that apply at each stage.
1
Collection at Registration
You provide your name, contact details, and date of birth. okygames collects only what is necessary to open and verify your account in compliance with Philippine regulations.
2
KYC Verification
Your identity documents are verified by okygames and its verification provider. Once confirmed, your data is securely stored and the verification result is linked to your account.
3
Active Account Use
During your time as an active okygames player, transaction and gaming data is recorded for account management, responsible gaming monitoring, and regulatory compliance purposes.
4
Account Closure and Retention
When your account closes, data is retained for the legally required period — typically five years for financial records — before being securely deleted or anonymised in full.
Cross-border transfers
Data Transfers Outside the Philippines
Where okygames uses technology or service providers whose infrastructure is located outside the Philippines, personal data may be transferred to and processed in those locations. okygames ensures that any such transfers are made only to countries or processors that maintain data protection standards consistent with the Data Privacy Act of 2012.
Before engaging any provider that involves cross-border data transfers, okygames conducts a data protection assessment and requires the provider to enter into a data sharing or processing agreement that includes obligations equivalent to those under Philippine privacy law. Filipino players may request information about cross-border transfers involving their data by contacting support@okygames.com.
Your personal data will never be transferred to a jurisdiction where it would not receive adequate protection. okygames's cross-border transfer controls exist precisely to prevent that.
Minors
Children and Underage Players
okygames is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the legal age for gaming in the Philippines. Age verification is a mandatory part of the okygames registration and KYC process.
If okygames becomes aware that personal data has been collected from an individual who does not meet the minimum age requirement, that account will be suspended immediately, the data will be reviewed, and it will be deleted to the extent permitted by applicable legal obligations. Any funds held in such an account will be returned to the originating payment source following investigation.
Parents or guardians who believe a minor has accessed or registered an okygames account should contact support@okygames.com immediately. We will investigate and act promptly on verified reports.
Policy updates
Changes to This Privacy Policy
okygames will update this Privacy Policy when there are material changes to how we collect or use personal data, when our legal obligations change, or when platform features that involve personal data are added or modified. The "Last updated" date at the top of this page will be changed each time the policy is revised.
When changes are material — meaning they significantly affect your privacy or your rights — okygames will notify registered players by email using the address associated with your account. For minor, clarifying, or non-material changes, the policy will be updated on this page without individual notification.
Continued use of the okygames platform following notification of a policy change constitutes your acceptance of the updated policy. If you do not agree with the updated policy, you may close your account in accordance with the process described in the Terms and Conditions.
Checking this page periodically — particularly before making a new deposit or sharing additional information with okygames — is a good habit that keeps you informed about how your data is handled.
Contact and complaints
How to Contact okygames About Your Privacy
For any question, concern, or formal request related to your personal data held by okygames, contact the team directly. All data subject rights requests and privacy-related enquiries are handled by the okygames data protection team.
Data Privacy Enquiries
Email: support@okygames.com
Subject line: "Privacy Enquiry" or "Data Subject Rights Request"
Include your registered email address and a clear description of your request. okygames will respond within 15 business days.
National Privacy Commission (NPC)
If you believe your data rights under the Data Privacy Act of 2012 have been violated by okygames and you are not satisfied with our response, you may file a complaint directly with the NPC. Information about the NPC complaint process is available through official Philippine government channels.
Related Policy Documents
This Privacy Policy should be read alongside the Terms and Conditions and Responsible Gaming page, which contain additional obligations and rights relevant to your okygames account.
Quick reference
okygames Privacy Policy — Key Points at a Glance
A summary of the most important privacy points for Filipino players. Always read the full relevant section above for complete detail.
| Topic | Summary |
|---|---|
| Governing law | Data Privacy Act of 2012 (RA 10173), Republic of the Philippines |
| Data sold to third parties? | No — never sold, rented, or traded |
| Data used for advertising? | No — not used for third-party or behavioural advertising |
| Payment data storage | Full card/PIN not stored — handled by PCI-compliant payment providers |
| Identity document retention | Five years after account closure (regulatory requirement) |
| Transaction record retention | Five years from the date of the transaction |
| Rights request response time | 15 business days from receipt of verified request |
| Complaints authority | National Privacy Commission (NPC), Republic of the Philippines |
| Minors | No data collected from individuals under the legal gaming age — accounts suspended immediately upon discovery |
| Privacy contact | support@okygames.com — subject line "Privacy Enquiry" |
Play with confidence
Register at okygames — Your Data Is Protected, Your Games Are Fair
You now know exactly how okygames handles your personal data — collected only for the right reasons, protected with appropriate security, retained only as long as required, and never sold to anyone. Register today and enjoy Filipino card games, sports betting, and more, knowing your privacy is taken seriously. Laro na — responsibly, always.